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InterChange is the only discovery solution that provides insight into the evolving dynamics of the HCP patient interaction with fully digital interactive access in real-time

Be prepared for the impact of Telehealth
Telehealth has skyrocketed and future expansion will disrupt how HCPs
& patients interact. Healthcare organizations are challenged with
understanding the impact of these new interactions and touchpoints.

$250B

of current US healthcare spend
could potentially be virtualized
due to adoption of telehealth

46%

of healthcare patients now use
telehealth to replace cancelled
healthcare visits

ONLY DISCOVERY SOLUTION
THAT PROVIDES INSIGHT
Understand the evolution to virtual HCP patient interactions
HealthCare Marketers get the guidance needed to optimize marketing strategies and become leaders in exploring Telehealth’s implications for their brands and patient outcomes
Secure and customizable technology with a
proprietary discovery process

Plan

Virtual Interview with HCP prior to
Telehealth consult

Observe

Observe, record and experience HCP and
patient interaction during Telehealth consult

Incquire

Virtual Interview and case review with
HCP after Telehealth consult

Understand

Virtual Interview with Patient after
Telehealth consult to identify perceptions

Change

Report and video deliverable defines actions
to evolve from actual to desired behaviors

WHAT OUR CLIENTS SAY
We are currently conducting global research to understand more about Telehealth. InterChange gives us an opportunity to learn more about the physician and patient interaction, how Telehealth is actually being used and what we can do to position our brands when this technology is used.
—MARKET INSIGHTS DIRECTOR
Global Pharmaceutical Client

Learn more

CONTACT US

Get the guidance needed to optimize Healthcare Marketing Strategies by exploring Telehealth’s implications for your brand.

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